🚨💻 Microsoft Support / Hacking Scam

🚨💻 Microsoft Support / Hacking Scam

Dear residents,

I want to make everyone aware of a scam that has recently been affecting people in the local area. Fraudsters are contacting individuals while pretending to be from Microsoft or “technical support.” They claim your computer has been hacked or is infected and then pressure you into giving them access or paying for fake repairs.

How this scam works:

You may receive an unexpected phone call, email, or pop-up on your screen.

The scammer says there is an urgent problem with your computer.

They may ask you to install software, share personal details, or make a payment.

Once they gain access, they can steal information or cause further harm.

Please remember: Microsoft will never contact you out of the blue about computer problems.

How to stay safe:

✔️ Hang up immediately if you receive a suspicious tech-support call.

❌ Do not give anyone remote access to your computer unless you contacted them first and you know they are genuine.

❌ Never share passwords or bank details with callers or pop-ups.

✔️ Keep your devices updated and use trusted security software.

✔️ Report any scam attempts to ‘Report Fraud’ website. This service is available 24/7. See below website link:

UK's Home for Reporting Cyber Crime & Fraud - Report Fraud

Phone reporting: Call 0300 123 2040 to report scams by phone. The service is available Monday to Friday, 8am to 8pm.

We encourage everyone to stay cautious and help spread this message to friends, family, and neighbours—especially those who may be more vulnerable to these types of scams.

Remember, if a crime is in progress or a life is in danger call ‘999’ Emergency.

Non-Emergency calls can be reported via ‘101’ or via Staffordshire Police website:

Home | Staffordshire Police

Together, we can help keep our community safe.

Thanks

Gareth

Reply to this message

Message Sent By
Gareth Higgins
(Staffordshire Police, PCSO/Rural Crime Officer, Eccleshall, Swynnerton & Gnosall)